Careers

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been  recognized numerous times  for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

Join our Search Team as a Mid-Level Software Engineer and take a leading role in shaping BigCommerce's search future. You will spearhead the design, development, and deployment of innovative AI and vector search solutions. By architecting and implementing cutting-edge search technologies, you will directly enhance the shopping experience for millions of customers.

Responsibilities:

• Lead the design and architecture of advanced search solutions, leveraging AI and vector search techniques.

• Support, maintain and extend the search indexing pipeline using RabbitMQ and Redis.

• Mentor and guide a team of engineers to deliver high-quality search experiences.

• Collaborate with product managers, UX designers, and other engineers to translate business requirements into technical solutions.

• Stay up-to-date with the latest advancements in search technology, including AI and machine learning.

• Identify opportunities to improve search performance, relevance, and user experience.

• Work closely with data scientists to leverage AI models for personalized search recommendations.

Required Skills and Experience:

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, or Management Information Systems, or equivalent experience.

• 3+ years of software development experience

• 1+ years of experience with distributed messaging tools like RabbitMQ or Kafka.

• Strong proficiency in PHP, Scala/Java, and SQL

• Solid understanding of search concepts and experience with ElasticSearch

• Strong problem-solving and debugging skills

• Excellent communication and leadership skills

Preferred Skills:

• Experience with vector search and AI-powered search solutions

• Familiarity with machine learning and natural language processing techniques

• Experience with microservices architecture

If you're a passionate and experienced search engineer excited to push the boundaries of technology and deliver exceptional search experiences, we encourage you to apply.

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Diversity, Equity, and Inclusion at BigCommerce

Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at  https://careers.bigcommerce.com.

Protect Yourself Against Hiring Scams: Our Corporate Disclaimer 

BigCommerce, along with many other employers, has become the subject of fraudulent
job offers to hopeful prospective job seekers.

Be advised:
BigCommerce does not offer jobs to individuals who do not go through our formal hiring process.

BigCommerce will never:

• require payment of recruitment fees from candidates;
• request personally identifiable information through unsanctioned websites or applications;
• attempt to solicit money from you as part of the hiring process or as part of an employment offer;
• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from BigCommerce, we urge you to be extremely cautious and avoid engaging or responding.